Hi there, Joeljw.
Let’s work together to figure out why your bank account transactions aren’t updating and why you’re unable to link your bank account.
First, I recommend checking your bank’s website directly. Log in and see if there are any issues, notifications, or alerts requiring action. Banks might have maintenance processes or security measures in place that could affect connectivity with QuickBooks.
Additionally, could you let us know if you’re receiving any error messages or codes in QuickBooks when attempting to connect your bank account or update transactions? Error messages can give us more insight into what’s happening and help us pinpoint the problem more quickly.
If you want to keep your data updated you can manually upload your transactions.
If you have additional concerns about QuickBooks, please let us know by clicking the reply the button. We're always here to help.