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Level 1

Can a credit not be cancelled

to void a credit note
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Can a credit not be cancelled

It's good to hear from you today, lilian-ong.

 

Voiding a credit note is quick and easy. I'd be happy to show you how.

 

  1. Find and open the Credit Note.
  2. Click More at the bottom.
  3. Hit Void.
  4. Click Yes.

There's also a guide on deleting transactions here that you may find helpful.

 

Feel free to drop me a reply below if you need additional assistance. You have a wonderful day!