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How to record Collect Payment on Behalf of Insurer & Paid Direct to Insurer

Hi I need the step on the following payment recording:

We are General insurance agency, selling Insurer's product (different type of insurance)


*Scenario 1 : We collect payment on behalf of Insurer:


1. issue Invoice under customer : in the invoice product/service should create under which account? the premium collect on behalf of Insurer is not revenue. but we need the premium reflect in the record so that we can keep track how much customer owe us.


2. issue Bill under Insurer : in the bill which Category to select? we need to keep track the premium that we owe insurer.



*Scenario 2 : Customer paid direct to Insurer:

1. what documents and Category I need to issue to make the premium reflect in the AR and AP record?



1 Comment

How to record Collect Payment on Behalf of Insurer & Paid Direct to Insurer

Thanks for posting here, @Luluwawa,


Since the income isn't part of your books, you can consider it as a liability. You can use these steps to record income collected for a third-party holder.


Step 1: Create a trust liability bank account: (optional)


  1. Go to the Gear Icon then pick Chart of Accounts.
  2. At the top of the screen, click New.
  3. Use Bank Account for the Category Type.
  4. Select Insurance account under Detail Type.
  5. Enter the name you want. Example: Insurance Liability Bank Account, or leave the account name as is.


Step 2: Create a trust liability account:

  1. Choose the Gear Icon then Chart of Accounts.
  2. At the top, press New.
  3. Select Other Current Liabilities under Catergory Type.
  4. Use Insurance Accounts – Liabilities under Detail Type.
  5. Enter the name you want the hit Save.


Step 3: Create a product or service item that uses the trust liability account


  1. Tap the Gear Icon then Products and Services.
  2. Click the New button.
  3. For the item type, you can use Non-Inventory if the products is not part of your own inventory.
  4. In the Name field, enter a description for the product or service item. Example: Retainer.
  5. Click the Income Account drop-down and select a Insurance Liability account.
  6. Press Save.


When you issue a bill, use the same Trust Account category to post the funds correctly. Regarding the second scenario, using invoices and bills will automatically put the transactions in the A/R and A/P accounts.


However, we still recommend consulting with an accounting professional for this. This way they can advice on how to handle your accounting and help you record credit card interests.


Please update me if you have more questions about recording customer transactions in QBO. I'll be more than happy to help whenever you need me. Have a nice day!