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Vikram-Teva-Raj
Level 1

I want to connect to DBS Personal bank feed (I am still currently on QBO Advanced trial testing for my workplace) but QBO is throwing an Error 163. How do I fix this?

 
1 Comment 1
Lyn_D
QuickBooks Team

I want to connect to DBS Personal bank feed (I am still currently on QBO Advanced trial testing for my workplace) but QBO is throwing an Error 163. How do I fix this?

Hi, Vikram. I'll assist you in resolving the error in connecting your bank to QuickBooks successfully.

 

Error code 163 typically indicates a problem with the connection Intuit uses to retrieve your banking information. This can occur if your bank has changed its Internet service provider, if an incorrect login link or website URL is being used, or if the bank's website is temporarily down for maintenance. I've added this article for reference. Though it's intended for a specific region, the reasons are also applicable to your situation.

 

To verify, please check with your bank and ensure that they're not undergoing maintenance and that there have been no recent changes to their internet service. Once confirmed, and you're still having trouble connecting, check a few things:

 

  • Verify your bank login first and confirm you can log in with the same credentials.
  • Once you have successfully logged in, return to QuickBooks and connect your bank again.

 

Just let us know if you have more questions or if there's anything else we can do to help. We're here for you.