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readysetgrowchil
Level 1

Has the add milage tab been removed? I used to be able to add my milage on my app, since the app looks different, there's no way off adding milage?

 
3 REPLIES 3
IamjuViel
QuickBooks Team

Has the add milage tab been removed? I used to be able to add my milage on my app, since the app looks different, there's no way off adding milage?

Getting the mileage tracking feature back up and running as quickly as possible for you is our goal, @justfixitgary.

 

We've received reports from customers who are not seeing the mileage tab using the mobile app. Our engineers are aware of the issue and are currently working in releasing a permanent fix as we speak.

 

I'd recommend contacting our Customer Care Team so your account will be added to the list of affected users. This way, you’ll be notified of any updates on the progress of the investigation via email. For easy tracking, provide the following number: INV-39130.

 

I appreciate your patience while we continue working on this. Feel free to leave a comment below if you have other questions, I'm always here to help. Have a good one.

HekiTom
Level 1

Has the add milage tab been removed? I used to be able to add my milage on my app, since the app looks different, there's no way off adding milage?

Same. New user. No milage tab. Master admin has it with same app on same mode iPhone. What gives? 

The “Help page” links to advice on how to designate Master admin, not add driver. 

MaryLurleenM
Moderator

Has the add milage tab been removed? I used to be able to add my milage on my app, since the app looks different, there's no way off adding milage?

Hello there, HekiTom,

 

The mileage feature is only available on the Master Admin access. They will be the ones to add your access.

 

Check these articles for more information:

I'll be right here if you have additional questions.

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