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phil83
Level 1

How do I stop the app messaging a notification daily to say my journeys aren't being tracked? (Android)

I get a notification at random times during the day and night. I just want it to stop.
1 REPLY 1
AlcaeusF
Moderator

How do I stop the app messaging a notification daily to say my journeys aren't being tracked? (Android)

Hi @phil83,

 

Thank you for dropping by here in the Community space about your mobile app concern. I can help you stop the daily notifications for QuickBooks Online.

 

Getting notifications you don't need provides unnecessary attention to unimportant messages. However, the option to stop notifications for a specific function, like the journeys, is unavailable.

 

You'll need to turn off all notifications for QuickBooks from the setting of your android phone. Go to the Notifications section and make some configurations.

 

Each app has notification options, so tap the app you want to control and then toggle to the off position. Depending on the device, others show as a tick box, and some are sliders.

See the sample screenshot for your visual reference:

 

 

Also, did you know the QuickBooks mobile app features are different on each supported device? For additional reference, I've included a link for you to compare the feature availability: Compare mobile app features.

 

I'm always available if you need more assistance disabling notifications or managing the mobile app. Have a great day.

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