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Everything you need to know about banking in QuickBooks Online - Discover more
Gemma2022
Level 1

I bought Quickbooks today via the app. I'm trying to get my new account on my PC too, but it's asking me to set up a new account. Is the app a different account?

I want the cloud version so can upload receipts on my phone etc but want to do proper details on my PC
Solved
Best answer August 12, 2022

Accepted Solutions
GeorgiaC
QuickBooks Team

I bought Quickbooks today via the app. I'm trying to get my new account on my PC too, but it's asking me to set up a new account. Is the app a different account?

Hi there, thanks for joining the Community :) - all QB cloud subscriptions come with app access, please check that you're accessing the correct web login for your subscription-type (QB Online for Simple Start, Essentials, or Plus, or QB Self-Employed).

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1 REPLY 1
GeorgiaC
QuickBooks Team

I bought Quickbooks today via the app. I'm trying to get my new account on my PC too, but it's asking me to set up a new account. Is the app a different account?

Hi there, thanks for joining the Community :) - all QB cloud subscriptions come with app access, please check that you're accessing the correct web login for your subscription-type (QB Online for Simple Start, Essentials, or Plus, or QB Self-Employed).

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