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Everything you need to know about banking in QuickBooks Online - Discover more
ahplumbing
Level 1

I want to update my payment method via Apple. The only option I have at the App Store is to cancel the subs but I am nervous this will close my Qb account. Do I cancel ?

I want to continue with Qb just change payment details. Do I cancel the subscription and then get an opportunity to add new payment details?
1 REPLY 1
ReymondO
QuickBooks Team

I want to update my payment method via Apple. The only option I have at the App Store is to cancel the subs but I am nervous this will close my Qb account. Do I cancel ?

Hi there, @ahplumbing.

 

You don't have to cancel your subscription to update your payment method in QuickBooks Online (QBO). 

 

Simply update your billing by logging in to QuickBooks through a web browser. Here's how:

 

  1. Sign in to QuickBooks Online as a primary admin.
  2. Go to Settings ⚙, then select Account and settings.
  3. Click Billing & Subscription.
  4. Next to your payment method, select Edit ✎.
  5. Update your credit card info.
  6. Review the address for your credit card. It must be the same one that appears on your credit card statements.
  7. When you're done, click Save.

 

For more info, you may check out our Manage Billing, Payment, and Subscription Info guide. 
 

Additionally, you'll want to consider visiting our Help Article for Account Management. These will provide links about managing your QuickBooks Online account, users, password, and billing.

 

I'd be glad to help you with anything else if you have other questions. Just add your reply here and I'll get right into it. 

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