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aslelectrical
Level 1

Mobile app problem

 
1 REPLY 1
JenoP
Moderator

Mobile app problem

Hi there, aslelectrical.

 

Can you share more details about your concern with the mobile app? I just want to make sure we're giving you the right steps to resolve the issue. 

 

In the meantime, let's reset the data that can resolve common issues when using the mobile app. 

 

If you're using an Android device, go to the More Options ⋮ menu, then select Settings. Tap Refresh Data, and then choose Yes.

 

For iOS, go to Menu ☰, then select Help & Feedback. Look for Refresh Data, and then tap Refresh.

 

Once done, re-open the app and log back in to your account. Then, check if you can already use the app again without any issues.

 

Let me know if you need anything else and if you want to share more details. 

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