cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about banking in QuickBooks Online - Discover more
ajo-engineeringu
Level 1

My iPad app has gone like the phone app how do I get it back ?

I don’t have the simple screen anymore on the iPad it’s all gone in the to column listed style  
4 REPLIES 4
emmam6
Moderator

My iPad app has gone like the phone app how do I get it back ?

Hello Ajo-engineeringu,  Thanks for contacting the Community about the simple screen on your Quickbooks app. Have you recently updated your Ipad app? What happens when you uninstall and reinstall the app does it appear the same?Can you post a screenshot of the listed style you are seeing? Thanks

ajo-engineeringu
Level 1

My iPad app has gone like the phone app how do I get it back ?

7BC43D9A-6B69-4A57-BA2F-1269290C9EAA.jpeg53806CEB-7A90-4CF4-8DCD-AE5087C35618.jpeg

ajo-engineeringu
Level 1

My iPad app has gone like the phone app how do I get it back ?

Hi my app use to look like the App Store shows but currently has gone back to the other picture like it’s set for the iPhone.

Ash 

GeorgiaC
QuickBooks Team

My iPad app has gone like the phone app how do I get it back ?

Thanks Ash, which version of the app do you have installed? You can check this on the app by clicking the cogwheel > see version on footer of page, or on the app store by tapping the person icon > subscriptions > see QuickBooks app listed. 

Need to get in touch?

Contact us