cancel
Showing results for 
Search instead for 
Did you mean: 
Level 1

QB, Square and Starling

95% of my business is cash payments from my customers. I then enter these into Square as cash transactions which are then automatically transferred to QB using PayTraqer. They are entered as receipts into the undeposited funds account which seems correct. But then, when I deposit some of this cash into my Starling Bank account this also then automatically transfers into QB but deposits as a sale. And there is also a bank transaction which it matches against. But my thinking is that this money should be transferred from the undeposited funds account into my bank account. So do I remove the deposited amount from sales and manually enter the transfer. Or is there something I have not setup correctly that should do this automatically or am I doing the whole thing wrong?

Solved
Best answer December 30, 2020

Accepted Solutions
QuickBooks Team

QB, Square and Starling

Hello Pak77, 

 

 

Welcome to the Community page, 

 

If the money is being added as a receipt to undeposited, and there are bank transactions coming into a bank feed for the same amount, you will need to transfer the amounts from undeposited into your bank on the date the money hit your bank. 

 

we are not 100% sure on how 3rd parties work, you would need to speak to them, but you will need to work around how you enter the transactions as we cant assist you in changing how the 3rd party enters your sales. If you are still unsure what to do reach out to an accountant who will be able to help you with this, as we are not trained, accountants. 

View solution in original post

3 REPLIES 3
QuickBooks Team

QB, Square and Starling

Hello Pak77, 

 

 

Welcome to the Community page, 

 

If the money is being added as a receipt to undeposited, and there are bank transactions coming into a bank feed for the same amount, you will need to transfer the amounts from undeposited into your bank on the date the money hit your bank. 

 

we are not 100% sure on how 3rd parties work, you would need to speak to them, but you will need to work around how you enter the transactions as we cant assist you in changing how the 3rd party enters your sales. If you are still unsure what to do reach out to an accountant who will be able to help you with this, as we are not trained, accountants. 

View solution in original post

Level 1

QB, Square and Starling

Hi  Ashleigh1,

 

Thank you for your reply.

 

I removed the automatic transaction and entered the deposit manually selecting a range of receipts to the value of the deposit which seems to have done the job.

 

Thanks,

 

Paul

QuickBooks Team

QB, Square and Starling

Hello Pak77, 

 

Thanks for letting us know, glad your issue is all sorted now for you.

 

Have a good day and happy new year to you, stay safe.