Welcome to the Community, bradleyallsop06-.
I'm here to get you pointed in the right direction to get assistance with the charge that you received.
These are the possible reasons why your subscription price changes:
If you still have questions about the charges, I recommend contacting our Customer Care Team. This way, they can help check your account and verify the charges.
You can follow these steps on how to reach out to our live agents:
To make sure you get prioritized on your concern. Please check out our support hours and contact us at a time convenient: Support hours and types.
Should have any questions or concerns, feel free to leave a comment below. I'll be happy to help you out. Have a great day.
If you open a trial account and pay it from the Billing and Subscription menu, the discounted rate is not applicable.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.