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Everything you need to know about banking in QuickBooks Online - Discover more
nu-scape
Level 1

cant change password on phone app. dont no password so cant sign in to new app on pc ? just keeps circling when i select "forgot password"

 
1 REPLY 1
MaryLandT
Moderator

cant change password on phone app. dont no password so cant sign in to new app on pc ? just keeps circling when i select "forgot password"

Let me provide another way on how you reset the password for your QuickBooks, nu-scape.

 

You can use a web browser on the computer and reset your login credentials from there. Let me show you how:

 

  1. Go to the QuickBooks Online sign-in page.
  2. Select I forgot my user ID or Password.
  3. Follow the onscreen instructions.

If you used your email address or user ID to verify your account, you'll get an email with a password reset link. Make sure to check your spam junk folders if you can't find the link.

 

If you don't have access to your email, you can send a request to recover your QuickBooks Online account.

 

After resetting the password, you can uninstall and reinstall the app on our PC. Then, log in to QuickBooks using the new password.

 

Let me know if there's anything else you need about changing the password of your account. I'm always around to help you.

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