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Everything you need to know about banking in QuickBooks Online - Discover more
daimechanicalser
Level 1

How can I pay my subscription

 
1 REPLY 1
RCV
QuickBooks Team
QuickBooks Team

How can I pay my subscription

Let me help you pay your subscription, daimechanicalser. 

 

As long as you have active billing information registered on your QuickBooks Online (QBO) account, your account will renew automatically on the stated renewal period. If not, we can update or change your payment method in QBO. Let me show you how:

  1. Sign in to QuickBooks Online as a primary admin.
  2. Go to the Gear icon on the top menu. 
  3. Choose Account and settings.
  4. Select Billing & Subscription.
  5. Next to your payment method, tap Edit.
  6. Update your credit card info.
  7. Review the address for your credit card. It must be the same one that appears on your credit card statements.
  8. When you're done, press Confirm card or Save.

 

Once we've updated your billing information, your resubscription will be automatically processed by the program. Upon renewal for each subscription term, the payment method on file is debited, and a notification is emailed to the billing contact. The billing for all QBO accounts happens overnight, so the charge does not occur until after midnight. To learn more about this one, see the Manage billing, payment, and subscription info in QuickBooks Online article.

 

If you'll want to upgrade your subscription or, your current subscription isn't a good fit, we can help you switch to a different plan. You can check out the Upgrade or downgrade your QuickBooks Online subscription article for more details. If the automatic renewal isn't successful after 24 hours, I recommend contacting our Customer Care Team. This way, we'll be able to pull up your account then manually process the renewal for you. Here's how to connect with us:

  1. Click the Help icon.
  2. Select Contact Us.
  3. Enter "Subscription renewal" in the description.
  4. Hit the Let's talk button.
  5. Select Start a chat or Get a callback.

 

Once done, your QuickBooks Online subscription will renew automatically every month. Feel free to visit our Account management page for more insights about managing your Intuit Account.

 

The Community always has your back, and I'm just a post away should you ever need anything. Just leave a comment below and I'll get back to you. Have a great day ahead. 

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