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aespropertycare
Level 1

How do I zero my account?I want to start again.

I was trying out the account and added the current years bank account but want to reset to zero ready for new tax year.

1 REPLY 1
JorgetteG
QuickBooks Team

How do I zero my account?I want to start again.

Thank you for reaching out for assistance with restarting your QuickBooks Online data. We have two solutions available, depending on the age of your account and the version of QuickBooks Online you are using. I will explain these in detail, Aespropertycare.

 

Option 1: Purge Company Data

 

If your account has been active for less than 60 days, you can purge your company data to start fresh. This process will delete all data in your company file and is irreversible. Please note this option is available for QuickBooks Online Advanced, Plus, or Essential versions and does not apply to QuickBooks Online Simple Start users.

 

To proceed, follow these steps:

 

  1. Log into your QuickBooks Online account.
  2. Access this Link to purge your company file.
  3. Enter YES to confirm data deletion and select OK.
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  4. After making your selections, click on Wipe Data. Once the deletion process is complete, you will be redirected to your homepage.
    image (1).png

 

Option 2: Cancel Your Current Subscription and Start a New One

 

The purge option is unavailable if you have a QuickBooks Online Simple Start or your account is older than 60 days with other versions. In this scenario, you may cancel your subscription and sign up for a new QuickBooks Online account.

 

Additionally, consider checking this guide on setting up and utilizing QuickBooks Online efficiently. The article includes detailed instructions to facilitate product setup and help you manage your finances smoothly: Get started with QuickBooks Online.

 

We always recommend consulting with a professional accountant when making significant changes like this to ensure everything is done correctly and in compliance with accounting standards.

 

Please choose the procedure that aligns with your specific version of QuickBooks Online and fits your needs. If you have further questions or need additional assistance, please do not hesitate to let us know. We are here to help.

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