I understand the significance of the ProAdvisor training and certification, as it solidifies your credibility as an accountant in QuickBooks, Anierana. I'm here to ensure you can successfully proceed and complete them.
To do so, may I ask if you've received a specific error notification when accessing the ProAdvisor training? I'm asking this question to help us accurately determine what's causing the issue to occur.
While waiting for your response, I'll share the troubleshooting procedures below you can follow, which repair common problems when using the platform. To start, kindly open your account using a private browser. This provides a secluded browsing environment that prevents local data from being stored in your browser's system.
Refer to these keyboard shortcut keys to proceed:
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + N
- Google Chrome: Ctrl + Shift + N
- Safari: Command + Shift + N
If you can seamlessly access the ProAdvisor training when using the private session, kindly revert to your regular browser and clear its cache and cookies. Doing so helps remove outdated data utilities that impact the platform's performance. If the issue persists, you can also consider using another supported browser to narrow down the result.
You can also check this link that relays the complete resolution about handling problems with the accountant training programme: Fix issues when starting Accountant and certification training.
Additionally, I'll attach these articles to help you take and process your training modules and certifications and gather more insights about the ProAdvisor programme:
Click the Reply button once you're ready to add more details about your concern or have more questions about the ProAdvisor training. We'll be looking forward to assisting you again.
