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well-intuition
Level 1

i cant import my transactions that quickbooks has not uploaded i have been trying for weeks and it still says error?

why cant i imoprt my missing bank transactions on quickbooks, it just says there an error, i have tried every sugestion

2 REPLIES 2
SIAB
Level 8

i cant import my transactions that quickbooks has not uploaded i have been trying for weeks and it still says error?

Try opening your QBO account on any private/incognito browser. If the same error persists, use csv2qbo converter tool as a workaround. It's a $60 one time license.

https://www.moneythumb.com/?ref=110

 

AntoniettaE
QuickBooks Team

i cant import my transactions that quickbooks has not uploaded i have been trying for weeks and it still says error?

I appreciate your patience and effort in trying to resolve this issue, @well. I understand how challenging and time-consuming it can be to encounter the same error repeatedly while trying to import your bank transactions, especially after following all the suggested steps.

 

Since the issue persists, I recommend reaching out to our Live Support team for further assistance. They have the tools to securely access your account, investigate why this error keeps occurring, and provide a solution tailored to your case. 

 

  1. Inside QBO, navigate to the Help menu.
  2. Select the Search option and type "contact support".
  3. Choose the Contact Us tab at the bottom.
  4. Enter the question, keyword, or topic you need help with.
  5. Follow the prompts, then choose a way to connect with us.

 

I'd also suggest checking the support hours to know the best time to contact them at your convenience.

 If you need further help or have any other QuickBooks-related questions, feel free to reply here. We're here to help ensure your QuickBooks experience runs smoothly.

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