I first subscribed 2 days ago to witch ur stated the first month/payement would be 1.99£ little do I know when I pay they made me spend the full 19£

Thank you for reaching out about the charge on your account, @farissito31. I understand that accurate billing is important for a smooth start. And we'll help you get this sorted.

For more information about this charge, you can use the Intuit charge lookup tool. Once you’ve identified the charge, I recommend contacting our QuickBooks Live support team to resolve this, as they have the tools to effectively assist you with your billing concern.

Here's how:
 

1. Go to the (?) Help icon in the top-right corner.
2. Scroll down, then click Contact Us and follow the prompts .
3. Describe your concern briefly, then press Continue.
    

You can refer to this article to view our support hours and choose a convenient time to connect: How to get help with QuickBooks.   

Feel free to Reply if you have any further questions. We're here to help.