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reignunshackled
Level 1

I have an UK based self empoyed account and i would like to give access to my accountant. however when i click the gear icon there is no option to add an accountant under the 'about you' section.

 
1 REPLY 1
Joesem M
Moderator

I have an UK based self empoyed account and i would like to give access to my accountant. however when i click the gear icon there is no option to add an accountant under the 'about you' section.

Hello there, @reignunshackled.

 

The possible reason why you don't have the option to add your accountant is that you subscribe to a third-party provider such as Apple or Google Play( Check subscriptions with your app providers). If the subscription was from Intuit, you can directly invite your accountant from the Gear icon. 

 

However, you can migrate your subscription to Intuit so you have the option to invite your Accountant. You'll need to cancel the subscription with your third-party provider and once it's your bill date we can move you over to QuickBooks billing.

 

 

You can check on the following article on how to cancel on iTunes or through Google Play: Cancel your QuickBooks Self-Employed mobile subscription

 

Once you're done, you can now resubscribe through the web. Follow the steps below:

  1. Sign in to your account through this link: https://uk.selfemployed.intuit.com/login
  2. Click the Gear icon and choose Billing Info.
  3. Confirm the billing information and CVV number.
  4. Select Subscribe to confirm.

 

Check the following article for more information about this: How to resubscribe to QuickBooks Self-Employed.

 

Once everything is done, your billing will now be handle by Intuit, and you can now invite your accountant. In case you need help with the steps I've shared above, you can contact our Customer Support Team. Just click this article on how to reach us: Contact QuickBooks Self-Employed Support

 

Also, I've got these articles for further insights about QuickBooks Self-Employed:

 

 

Should you need anything else, don't hesitate to leave a comment below. I always have your back. Take care.

 

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