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userjohn-smallbones
Level 1

I have ceased trading but if I cancel my subscription do I loose all my records ?

If I cancel my subscription do I loose all my records
1 REPLY 1
FaithA
QuickBooks Team

I have ceased trading but if I cancel my subscription do I loose all my records ?

Thanks for posting your inquiry, John. Let me outline some key information and steps before considering to cancel your QuickBooks Online (QBO) account. 

 

Once you cancel your QBO subscription, your data will be available in a read-only format for a year or 365 days from the date of cancellation. After this period, you will lose access to your records. However, If you decide to continue using QBO within this read-only period, you can easily reactivate your subscription and pick up where you left off. 

 

Additionally, it's recommended to download and backup all your records before you cancel your subscription to ensure you have access to all necessary financial information in the future. Follow these steps to do so:

 

  1. Go to Settings.
  2. Select Export data.
  3. On the Reports tab, set the date range.
  4. Add or remove items from the Reports and Lists tabs by turning the switch on or off.
  5. Select Export to Excel.

 

You can look at a more expounded information about exporting data through this article: Export reports, lists, and other data from QuickBooks.

 

On the other hand, if you find that your recent plan is not the best fit for you, consider downgrading it instead. This allows you to retain access to your records at a reduced cost. Learn about switching subscriptions and more through this helpful Community article: Upgrade or downgrade your QuickBooks Online edition.
 

Lastly, if the data you need isn't found in the basic reports, you have the option to customize them. Learn how to tailor your reports perfectly: Customise reports in QuickBooks Online.

 

If you require any additional information cancelling your QBO subscription, don't hesitate to tag me in the comments. I'm only a click away and ready to help. Take care and best of luck ahead.

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