Hi, @l-j-bell. Just a heads-up, QuickBooks Online Simple Start (QBO) and the QuickBooks Sole Trader (QBST) are built differently, so your data won't transfer automatically. To keep your records safe, download your data from QBO before downgrading to the Sole Trader version.
The main reason they are on different platforms is the Accounting Method they use. QBST operates on a single-entry system, making it suitable for tracking cash in and cash out. This simplicity is ideal for straightforward tax filing. In contrast, QBO utilizes a double-entry system. This means that every time you record a transaction, it generates both a debit and a credit in the background. This structure enables the creation of financial reports, such as a Balance Sheet.
If you have already recorded lots of data, export it first. However, if you're okay to directly downgrade, please proceed to the next step.
To export:
- Log in to your QBO Simple Start account.
- Go to the page with the information that you want to download.

- Look for the Export to Excel icon (a square with an arrow curving out of it) or navigate to the Gear icon, then Export data.
For more information and detailed steps, refer to the article: Export your data from QuickBooks.
To downgrade:
- From the Gear icon, select Subscription and billing.
- Click Downgrade your plan.

- Choose the correct product, then hit Continue.
Please let me know how the transition goes or if you need a hand navigating the specific settings for a Sole Trader. I'm here to help if you have any follow-up questions as you get your new account.