I’m trying to access my QuickBooks subscription invoices. Where can I find them

I appreciate your efforts in locating the monthly subscription invoices, Gk. You can access them in the Billing Payment History section. I'll share additional details below.

To begin, ensure you're logged in as the Primary/Company admin or have the necessary permission to access Subscriptions and billing in QuickBooks Online (QBO). Then, proceed with the steps below to view the QBO subscription invoices:

1. Click the Gear icon.
   
   
   
   
2. Select Subscriptions and billing.
   
3. Click View payment history.
   
   
   
   
4. Under the Billing and payment history window, locate your monthly subscription invoices.
   
   
   

However, if you can't find the subscription invoices, we can perform some basic troubleshooting steps to determine if you're experiencing a browser-related issue. Occasionally, accumulated cache files in your browser can lead to unexpected behavior in the program.

Start by opening your QBO account using a private or incognito window. Refer to the keyboard shortcuts below:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + N
• Safari: Command + Shift + N

Then, attempt to open the Billing and payment history screen. If you can now see your subscription invoices, return to your default browser and clear its cache so the system can restart and begin with a clean slate. Alternatively, you can utilize other supported browsers.

Finally, I'll add this resource in case you need to add more accounting features for your business: Upgrade your QuickBooks edition.

If you have further questions or require additional help in managing your QBO subscription invoices, feel free to add a reply below. We're here to help you out.