Let's work together to troubleshoot the error message you're experiencing so you can access your payment history, Dave.
To start, I recommend clearing your browser's cache to remove any excess data that might be affecting the performance of QuickBooks Self-Employed. You can also consider using an alternative browser to narrow down the situation.
If the issue persists, I suggest contacting our live support team. They have the necessary tools to securely access your account, determine the cause of the error, and assist you in retrieving your payment history.
Here's how you can reach them:
- Go to the (?) Help menu.
- Select Contact Us.
- Enter your concern, then click Continue.
- Choose Chat or Callback.
Please don't hesitate to leave a comment if you have any additional questions.