I've paid for the subscription after the free trial and it keeps saying I need to subscribe then says I've already subscribed but doesn't work

Let's troubleshoot your browser to address the subscription issue you're experiencing, Fletcherfarmservices.

Begin by clearing your browser's cache to remove old and unused data, which helps prevent delays in reflecting changes made within your QuickBooks Online (QBO) and improves performance efficiency. Choose your browser from the list below for specific instructions on troubleshooting them:

• Firefox
• Google Chrome
• Safari for Mac
• Microsoft Edge

If you continue to encounter difficulties after clearing your browser cache, try utilizing other QBO-supported browsers.

I also recommend verifying your billing details to ensure the charge was applied correctly. If the statement is for the following month, kindly contact our QuickBooks Online live support team. They can securely assess the situation and resolve it promptly.

For further guidance on starting your QBO journey and making necessary settings adjustments, you may find this article helpful: Get Started with QBO.

Stay in touch if you need additional assistance subscribing to our QBO product. Our Community team is always here to help.