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hellocathkelly
Level 1

I want to cancel a subscription and not transfer the licence to the client

The client is no longer in business, never paid me. I have downloaded the data and I want to cancel the subscription but the only option I have is to transfer which the client does not want. What do I do?

1 REPLY 1
Raldwin_D
QuickBooks Team

I want to cancel a subscription and not transfer the licence to the client

Hello there, @hellocathkelly.

 

Before you cancel, we'd like the chance to find a solution that works for you. Our team is ready to review your account and discuss your options. You can reach us for free at +448000282548.

 

Keep safe and take care.

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