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wendyschrier
Level 1

I would like to temporarily pause my subscription. how do I do this?

I need to pause my quickbooks account. How can I pause the monthly payments for 3 months. I would like to come back to quickbooks once I have the funds.

1 REPLY 1
Jelayca V
QuickBooks Team

I would like to temporarily pause my subscription. how do I do this?

Hi there, Wendy.

 

Currently, QuickBooks Online (QBO) doesn’t offer an option to pause a subscription temporarily. However, you can cancel your account and reactivate it later when you’re ready.

 

To cancel your subscription, you can proceed as follows:

 

  1. Open a web browser on your computer and sign in to your QuickBooks account as the primary admin.
  2. Go to Settings, then Subscriptions and billing.
  3. In the Your Subscriptions section, select Cancel.  
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  4. Follow the on-screen instructions to complete the process.

 

After canceling, you'll have read-only access to your data for one year. When you're ready to pick things back up, you can resubscribe, and all your data will be available exactly as you left it.

 

I'm still open to your replies if you have further questions. I'm here to help.

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