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Level 1

If I cancel my subscription can I still login and access my data?

QuickBooks Team

If I cancel my subscription can I still login and access my data?

Yes, you can, matthewmartin33.


Your data will be available in read-only access for a year once you cancel your subscription. I'd recommend exporting or printing your data before doing so. This ensures you'll have a handy copy of your file.


If you're ready to cancel your account, I'd suggest following the steps below:


  1. Sign in to QuickBooks Online as an admin user.
  2. Go to the Gear icon and then select Account and settings.
  3. Go to the Billing & Subscription tab.
  4. In the QuickBooks section, select Cancel subscription or Cancel online. If you're canceling a trial, select Cancel trial.
  5. Once done, follow the onscreen instructions.


To learn more about the process, please see this article: Cancel your QuickBooks Online Subscription.


For more tips about downloading your data, you can check out this article: Export Reports, Lists, and Other Data.


In case you'd like to reactivate your account in the future, please follow the instructions on this article to do so: Resubscribe QuickBooks Online.


Feel free to comment down below if you have any other concerns or questions about canceling your QuickBooks account. I'm always glad to help in any way I can. 

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