cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about banking in QuickBooks Online - Discover more
karenssc
Level 1

Im trying to invite a new user. Invitation is received, password is created but message back says there is not QB Online Account linked. Any ideas?

 
1 REPLY 1
Ashleigh1
QuickBooks Team

Im trying to invite a new user. Invitation is received, password is created but message back says there is not QB Online Account linked. Any ideas?

Hello Karenssc, 

 

Welcome to the Community page, 

 

So is it coming up with that message when the new user is trying to log into the Quickbooks account? Could you send us a screenshot of the page where they are getting this message from so we can take a look at it more for you. 

Need to get in touch?

Contact us