Thank you for notifying us of the behavior you're experiencing when attempting to invite your accountant, @handymanholmes. Rest assured that our engineers are committed to resolving this swiftly and thoroughly.
We recognize the importance of having access to an accountant and understand how crucial this service is for your needs. We'll keep you informed of any updates regarding this situation. In the meantime, I recommend contacting our QuickBooks Self-Employed (QBSE) Live Support team. They're fully equipped to assist you with any immediate questions or concerns to ensure your needs are met during this time.
Here's how:
- In QBSE, click the Help menu on the top right.
- Select Contact Us.
- Enter your concern about the missing field to input the accountant's email.
- Hit Continue.
- Choose Chat with us or Have us call you.
- Please follow the on-screen instructions to talk to our live support.
They're available every weekday from 8:00 AM to 7:00 PM.
For more details about inviting an accountant and removing them from QBSE, you can review this article: Invite an accountant to review your books in QuickBooks Self-Employed.
Once your accountant gains access to your QBSE account, you'll want to run financial reports and download your transactions for physical records. For additional information, see this article: Export transactions and get reports in QuickBooks Self-Employed.
Thank you for your patience and understanding as our engineers work to resolve the field to enter the accountant's email. Please don't hesitate to comment by clicking the Reply button if you need further assistance. We're always here to help. Take care always.
