qb wont let me cancel subscription. cant get chat online . can i just cancel my direct debit ?

I appreciate the effort you’ve put into reaching out to our team about cancelling your account, Adi64.

To ensure a smooth cancellation of your QuickBooks subscription, we recommend following the proper process instead of simply stopping a direct debit or payment through your bank.

Here are the steps to cancel your QuickBooks Self-Employed (QBSE) subscription.

If you subscribed directly through Intuit:

1. Sign in to your account on a web browser.
2. Select the Gear icon.
3. Go to Subscriptions and Billing or Billing Info.
4. In the QuickBooks section, select Cancel subscription or Cancel online.
5. Follow the on-screen steps to complete the cancellation.

If you purchased your subscription through a mobile app store, such as the Apple App Store or Google Play Store, please check this article for detailed steps on how to cancel: Cancel your QuickBooks subscription or trial.

Let us know if you need any further assistance with managing your QuickBooks subscription.