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padavies1
Level 1

Please can you provide me with password details as I have face recognition on my account and what my accountant to be able to login too?

 
1 REPLY 1
MaryLandT
QuickBooks Team

Please can you provide me with password details as I have face recognition on my account and what my accountant to be able to login too?

We're unable to provide a password here in the Community forum, padavies1.

 

You can reset your QuickBooks Online account if you're unable to access it. Let me show you how:

 

  1. Go to the QuickBooks Online sign-in page.
  2. Select I forgot my user ID or Password.
  3. Follow the onscreen instructions.
  4. You'll get an email with a password reset link.

You need to have access to the email you used when you signed up for QuickBooks Online. If you no longer have access to it, send us an email change request.

 

Let me know if you need more help with this by commenting below. I'll be around until you're able to access your QuickBooks account.

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