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andreshort85-gma
Level 1

The subscription option doesn't show up in the settings.

I need to subscribe to Quickbooks but the option doesn't show up in the settings in the app. If I go through the browser it tries to get me to fill in all of my information then halfway through it says I don't need to and then buggers about. I really need to get my receipts sorted, so this is ******* me off.
Solved
Best answer September 25, 2021

Accepted Solutions
MaryLandT
Moderator

The subscription option doesn't show up in the settings.

Let me help check why there isn't a subscription option on your QuickBooks account, andreshort85.

 

Make sure to log into your QuickBooks Online account as the master admin. Then, follow these steps to update your billing information. 

 

  1. Go to Settings ⚙, then Account and settings.
  2. Select Billing & Subscription.
  3. Next to your payment method, select Edit ✎.
  4. Update your credit card info.
  5. Review the address for your credit card. It must be the same one that appears on your credit card statements.
  6. When you're done, click Confirm card or Save.

 

If you're still not seeing the Billing & Subscription option, you may have bought your subscription via Apple's App Store or Google Play. 

 

You can cancel your subscription. Please browse this link for instructions and detailed steps: Cancel your QuickBooks Online subscription

 

Once all set, you can use this link and choose your QuickBooks Online plan for the United Kingdom version: Plans and Pricing.

 

I'm also adding these articles to help manage your subscription and access payment history:

 

 

Keep me posted if there's anything else you need with finding the subscription option. I'll be right here to help you.

View solution in original post

2 REPLIES 2
MaryLandT
Moderator

The subscription option doesn't show up in the settings.

Let me help check why there isn't a subscription option on your QuickBooks account, andreshort85.

 

Make sure to log into your QuickBooks Online account as the master admin. Then, follow these steps to update your billing information. 

 

  1. Go to Settings ⚙, then Account and settings.
  2. Select Billing & Subscription.
  3. Next to your payment method, select Edit ✎.
  4. Update your credit card info.
  5. Review the address for your credit card. It must be the same one that appears on your credit card statements.
  6. When you're done, click Confirm card or Save.

 

If you're still not seeing the Billing & Subscription option, you may have bought your subscription via Apple's App Store or Google Play. 

 

You can cancel your subscription. Please browse this link for instructions and detailed steps: Cancel your QuickBooks Online subscription

 

Once all set, you can use this link and choose your QuickBooks Online plan for the United Kingdom version: Plans and Pricing.

 

I'm also adding these articles to help manage your subscription and access payment history:

 

 

Keep me posted if there's anything else you need with finding the subscription option. I'll be right here to help you.

Fiat Lux - ASIA
Level 15

The subscription option doesn't show up in the settings.

@andreshort85-gma 

Bear in mind, you will pay the regular rate to purchase the trial account. Another option, you can open a new blank QBO account with the discounted rate.

https://quickbooks.grsm.io/UK

 

then utilize the Copy tool to duplicate data between QBO accounts.

https://rewindio.grsm.io/copy

 

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