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Need help with the 25/26 payroll year-end?Ask Us Anything
benmalone-uk
Level 1

When I attempt to view my payment history, I am unable to access it. It states, "Something's not working, give us a few minutes and try again."

For over a week, it has not let me access my Intuit invoices. The same statement keeps appearing. I have tried on multiple browsers and by clearing the website cache, but nothing seems to fix it.

1 REPLY 1
LouiseG
QuickBooks Team

When I attempt to view my payment history, I am unable to access it. It states, "Something's not working, give us a few minutes and try again."

I appreciate your efforts in troubleshooting the issue with accessing your Intuit payment history, Ben. 
 

I recommend reaching out to our Live Support team. They are equipped to securely investigate your account and guide you through the next steps.
 

Here’s how:
 

  1. Go to the Help icon.
  2. Click Contact Us.
  3. Enter a short description of your concern, then Continue.
  4. Select how you would like to connect with a representative.


Please be aware of our support hours to ensure prompt assistance.
 

If you need additional assistance, don’t hesitate to revisit this thread.

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