Hi svwnw9, thank you for bringing this to our attention.
To see if this is a temporary browser problem, try opening your account in an incognito or private browsing window. Set the start of the financial year again, save the changes, and refresh the page to make sure they’ve been applied. Alternatively, you can use a different supported browser to avoid compatibility problems.
If the issue persists after trying these steps, I recommend reaching out to our live expert. They have the necessary tools to review the cause of the problem more closely and can guide you in resolving this.
If you have additional questions or need further assistance, don't hesitate to reply here.
