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sam-quinn
Level 1

why can't I add any products and services at the moment?

Is any body having problems adding items to "products and services" at the minute? I can't seem to add any?

1 REPLY 1
FateCandylaneT
QuickBooks Team

why can't I add any products and services at the moment?

Let's perform some troubleshooting steps to help resolve the possibility of a webpage issue and help you manage the products and service items in your account, Sam.

 

Beforehand, may I know if there are any error messages received when adding these items? Any additional information would be much appreciated.

 

Sometimes, stored cache files can cause interruptions within the program. With this, let's access your account in a private browser to confirm as this doesn't store internet data and allows you to move beyond the products and services page.

 

You can utilize these keyboard shortcuts as reference:

 

  • For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Shift + N

 

Once everything looks good, you can keep track of your stocks to know what's on hand and get alerts when it's time to restock.

 

We're always ready to assist you with any additional queries when managing items in your account. Reach out to us anytime below. Keep safe.

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