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Eidolon
Level 1

Why don't my expenses show on either the mobile app or desktop version of quickbooks

I have, uninstalled and reinstalled the app I have emptied my browser cache I haverun in incognito mode I have registered my my outgoings as expenses and labelled them as such I have checked the filters

1 REPLY 1
CamelleT
Moderator

Why don't my expenses show on either the mobile app or desktop version of quickbooks

Your efforts in performing all the troubleshooting steps are truly appreciated, Eidolon.

 

Since you're still unable to view your expenses on both the mobile app and the desktop version of QuickBooks Online (QBO), I recommend contacting our Live Support team during their available hours. They have the tools to securely access your account, investigate the root cause of this issue, and provide a tailored solution.

 

Here's how to reach them through your QBO desktop app or web browser:

 

  1. Sign in to your QBO account.
  2. Click the Help icon.
  3. Select the Search tab and enter a keyword related to your concern.
  4. Click the Contact Us button.
  5. Choose a way to connect.

 

If you have other questions, feel free to click the Reply button.

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