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Pennine_Jim
Level 3

Why is my subscription to QB increasing monthly since October?

 
1 REPLY 1
ChristineJoieR
QuickBooks Team

Why is my subscription to QB increasing monthly since October?

Hello Pennine. I understand the importance of effectively managing your subscription, particularly when there are changes in monthly billing. Allow me to offer you more insights into the reasons behind the increase in your account payment.

 

The increase in your QuickBooks subscription since October could be due to several reasons. One of the possiblity is, if you initially subscribed during a promotional period, the regular subscription fee might apply after the promotional period expires.

 

Secondly, if you upgraded your QuickBooks plan, it could result in a higher monthly cost. Adding extra services or users to your subscription can increase the overall cost. For Example: You are currently using Payroll.

 

 Furthermore, QuickBooks may periodically adjust its subscription prices, and your monthly fee could increase during a renewal. To get a clear understanding of the specific reason for the increase, consider reaching out to QuickBooks customer support. They can provide detailed information about your subscription, including any changes or adjustments made to your account. Additionally, reviewing your account statements or billing details can offer insights into the changes in your subscription costs.

 

Here's how:

 

Please see the steps below:

 

  1. Log in to your account.
  2. Click the Help button at the top right corner.
  3. Go to the Search tab, then select Contact Us.
  4. Enter a brief discussion with your concern, then click Continue.
  5. Choose to Have us call you to connect with us.

 

To learn more about using QuickBooks Online, managing your account, and handling invoices and subscriptions, see this article for additional references: Manage billing, payment, and subscription info in QuickBooks Online.

 

We're always here in the Community to help if you have other questions about handling your accounts in QBO. Keep safe, and have a great day ahead!

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