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Community Contributor *

Anyone else having trouble connecting to their Santander account? Suddenly just getting a message that quickbooks can't find the account at my bank.

 
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Best answer 09-10-2019

Accepted Solutions
QuickBooks Team

Re: Anyone else having trouble connecting to their Santander account? Suddenly just getting a mes...


Hi tim4

 

We would be grateful if you can login to your online bank account there should be a message that appears, select don't show me the message again. Then clear the cache and cookies on your browser again, login to QuickBooks and attempt to update/connect your account.

3 REPLIES 3
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Re: Anyone else having trouble connecting to their Santander account? Suddenly just getting a message that quickbooks can't find the account at my bank.

Yes I have - unable to update the transactions.

QuickBooks Team

Re: Anyone else having trouble connecting to their Santander account? Suddenly just getting a mes...


Hi tim4

 

We would be grateful if you can login to your online bank account there should be a message that appears, select don't show me the message again. Then clear the cache and cookies on your browser again, login to QuickBooks and attempt to update/connect your account.

Community Contributor *

Re: Anyone else having trouble connecting to their Santander account? Suddenly just getting a mes...

Thanks, that seems to have cured it!