Hello there, Kev.
I understand how important it is to reconnect your bank and ensure all the information is transferred correctly. Let's go through some troubleshooting steps to ensure everything reflects smoothly.
Before we begin, we would appreciate it if you could provide the name of your bank or share additional details, such as any specific error messages you have encountered. It will help us understand why your information isn’t transferring and allow us to provide you with a targeted solution.
In the meantime, refresh your browser page to reload the program or use a private or incognito window. This prevents your browser from storing data, which can help resolve temporary issues.
If the problem persists, consider switching to another up-to-date and supported browser, as this can improve functionality.
You can reply or post a new question if you need further assistance. We're here to help.
