Hi there, @milkandhoneyprll.
Our engineering team is aware of this issue and are working to fix this as soon as possible. Rest assured you'll be notified via email once this is resolved.
In the meantime, you'll want to import your transaction to your QuickBooks Online (QBO) account. Let me show you how.
- Sign in to your bank website and follow the instructions on how to download the transaction as a CSV file.
- Once done, go to the Banking or Transactions menu in your QBO account.
- Select Upload transactions.
- Click Browse and select the file you downloaded from your bank.
- Select an account you want to upload the transaction into from the QuickBooks account drop-down arrow.
- Click Next.
- Follow the onscreen instructions and click Next.
- Then select Let's go when ready.
For more details, you can also check this article for reference: Manually upload transactions into QuickBooks Online.
Also, to be notified of any updates, I recommend getting in touch with our Support Team so you'll be added to the list affected users.
I'm also adding this great resource that can guide you accurately in reconciling your accounts: Reconcile an account in QuickBooks Online.
Know that you're always welcome to post here anytime you have other concerns. Keeping you in working order is my top priority. Have a great day and always keep safe.
