Can we check which bank provider you're connecting to, and wether you receive a specific error code or message when completing this?
Please also ensure that the authorisation credentials you're entering when connecting the bank in QB are for your online bank and not for QuickBooks. 🙇:female_sign:
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.