Let me help you fix the incorrect bank balance, Andrew.
It won't decrease the bank balance when creating an invoice, instead it will only increase the Accounts Receivable (A/R). Once you've recorded the payment, it will decrease your A/R. Then, it will increase your Undeposited Funds account if you haven't deposited it to the correct bank. It will be added and increase your bank balance once you make a deposit.
We need to make sure that we deposited the payments so that your bank account and QuickBooks will be in balance. You can follow these steps on how to do it:
- From the + New button, select Bank deposit.
- Select the Account to where you want to deposit it and enter the deposit date.
- You'll see all the undeposited payments on the Select the payments included in this deposit section. Check the payments you want to deposit.
- Click Save and close.
Once done, let's check again your bank balance. Also, you can take a look on your Undeposited Funds account to check if there's a payment that needs to be deposited. Simply go to Accounting tab and select Chart of Accounts.
I also suggest checking this guide on how to properly categorize and match your downloaded bank transactions.
I'll always be here if you need more help with this. Have a great day and take care!