Hello, CV1994, Did it appear in the next month on your bank account itself? I take it you have changed the dates on the transaction and it has made November reconcile be out by that amount?If that is the case what you would need to do is ask the accountant user to undo that months reconciliation so it can be redone and the closing balance to then be corrected so the December reconcile can then continue.
Hello, CV1994, Did it appear in the next month on your bank account itself? I take it you have changed the dates on the transaction and it has made November reconcile be out by that amount?If that is the case what you would need to do is ask the accountant user to undo that months reconciliation so it can be redone and the closing balance to then be corrected so the December reconcile can then continue.
Hello CV1994, The accountant user will need to go to the cog>reconcile> history by account> expand the year to show the reconciles in this year>the dropdown by view report>undo. There's not another way to do this as a small business user as you have removed an amount out of the reconcile that should not have been there.
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