Glad to have you back here in the Community, @hanw.
I can provide some insights on why payment is showing as expense or transfer on your bank transactions.
Money movement between bank (asset) or credit card (liability) accounts can be represented by Transfer, Expense, or Deposit transactions in QuickBooks Online. The system analyses all the information received from your bank for each downloaded transaction, to give you the best possible suggestions for accepting the transaction.
Having that said, setting them up for a specific category isn't available. When transactions are not categorized accurately based on the nature of the entries, you can edit the category from transfer to expense or vice versa.
To do that:
- Click on Banking form the left pane.
- Select on Banking tab.
- Under the For Review, click the transaction to edit.
- Choose the Edit radio-button.
- On the Category field, select the expense account.
- Press on Add.
I'd also like to share these great links attached that contain in-depth details about how categorizing and adding bank transactions works in QBO. You can always check them out:
If you have any other concerns or questions, let me know. I'll be around to address them for you. Have a nice day!
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Accept as solution"