for the past 6 weeks I've been unable to connect my Barclays Bank accounts to Quickbooks. There's just a 'thinking' circle going around & around endlessly which never resolves. As you can imagine, this is incredibly frustrating! Why has it stopped working and how to I reconnect? My TSB account is still updating without any trouble.
I know this can be cumbersome, Qualia. I've checked our records and haven't seen any ongoing Barclays bank investigation. I'll share a few steps to help you connect the bank account to QuickBooks Self-Employed.
Let's try to update the account. This will refresh the connection between your bank and our program. Here's how:
If you're still unable to connect, I'd suggest reaching out to our customer care support. They might escalate your concern and open a new case. Here's how:
As of the moment, you can manually import the bank transactions using the Excel CSV file.
Don't hesitate to reach out to us again if you need our help. We're just around to assist you.
Regarding your advice:
Let me share another way for you to get in touch with our customer care suppport, Jayne.
An agent will get back to you within 1 business day.
We're just right here if you need our help. Feel fee to drop by anytime.
I cant connect, I've found a lot of unanswered questions to this problem, what are you doing to address this?
I need a fix/answer not a workaround, it's your software not mine, I am a car mechanic not a software genius,
GET IT FIXED PLEASE, DO YOUR JOB !!!!!
Thanks for commenting on this post,
What happens when you try and connect your Barclays account in your self-employed account in Quickbooks?
Do you get any error codes/messages showing up at all?