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jason-jwhitfield
Level 1

Can anyone help with a problem reconnecting to Starling bank. I’ve followed all instructions, ensured I Approved from the Starling App, but it gets stuck in a loop

I’ve also tried Unlinking the account first. But still get the same result between both Apps asking for Permission
Solved
Best answer July 07, 2022

Accepted Solutions
GeorgiaC
QuickBooks Team

Can anyone help with a problem reconnecting to Starling bank. I’ve followed all instructions, ensured I Approved from the Starling App, but it gets stuck in a loop

Hi jason-jwhitfield, thanks for joining the Community :)

 

Please try troubleshooting the re-authorisation error by reconnecting the account through an incognito window using a computer/laptop device. You can access the incognito window by pressing Ctrl + Shift + n on your keyboard at once in Google Chrome and MS Edge. 

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1 REPLY 1
GeorgiaC
QuickBooks Team

Can anyone help with a problem reconnecting to Starling bank. I’ve followed all instructions, ensured I Approved from the Starling App, but it gets stuck in a loop

Hi jason-jwhitfield, thanks for joining the Community :)

 

Please try troubleshooting the re-authorisation error by reconnecting the account through an incognito window using a computer/laptop device. You can access the incognito window by pressing Ctrl + Shift + n on your keyboard at once in Google Chrome and MS Edge. 

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