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Hedake
Level 3

Can I link from QuickBooks Simple Start to Starling Bank?

 
Solved
Best answer April 18, 2021

Accepted Solutions
Hedake
Level 3

Can I link from QuickBooks Simple Start to Starling Bank?

Problem Solved!

 

Yes, I can link from QuickBooks Simple Start to Starling Bank.

 

How?

By installing a QuickBooks mobile App.

Link to Starling from there.

Then the linked Starling account is visible in QuickBooks outside the mobile App.

For example, in QuickBooks Simple Start in a Windows-hosted browser.

 

Warning:

From QuickBooks Online in an Internet browser, other bank accounts linked fine, but Starling did not.

Starling currently needs to be linked from a QuickBooks mobile App.  

 

Do we now tag with "Accept as Solution"?

Fine by me!

 

Richard Davey

View solution in original post

4 REPLIES 4
MarsStephanieL
QuickBooks Team

Can I link from QuickBooks Simple Start to Starling Bank?

Glad to see you here, @Hedake.

 

Yes, you can connect Starling Bank with the QuickBooks Simple Start version. However, if you try to connect the bank with different currencies, you will need to upgrade to QuickBooks Online Essentials or Plus. This is done to turn on the Multicurrency feature. 

 

Nevertheless, setting up your bank connection with QuickBooks is simple. I'd be glad to show you the steps below:

 

  1. Go to the Banking and select Connect account button.
  2. Enter your bank name in the search box, in your case, Starling Bank.
  3. Click Continue and you will be routed to your bank's website to authorize the connection.
  4. Follow and input the details to connect with QuickBooks successfully.

I've included some screenshots for your reference:

 

 

You may check out this article for more details about the process: Find your bank or credit card account when you connect to online banking. This contains another workaround in case you're not able to find the bank's name in QuickBooks Online banking. 
 

Please don't hesitate to get back to me if you have further questions concerning QuickBooks. I'm always around to help. Have a great day!

Hedake
Level 3

Can I link from QuickBooks Simple Start to Starling Bank?

Thanks for your reply, MarsStephanieL.

 

Actually, I did not find the screenshots you offered.

 

Although I tried to follow your instructions, I have still not been able to link Starling Bank to QB.

 

Since my other bank accounts linked to QB fine, this may be a curiosity of mobile phone based Starling Bank.

I should be writing to them, and shall do.

 

Success may depend upon the platform used to launch the link process.  So far, I have without success tried to link from:

 - QB on Microsoft Edge on Windows laptop

   Leads to Starling displaying in the browser an authorisation QR code which Starling on my iPhone should scan and does not.

 

 - QB on Microsoft Edge on iPhone

   Leads to Starling launching a linking process which opens a couple of browser pages and hangs on a page with the long url at end of message.

 

That's all I have tried so far.

 

Next I will try linking from

 - QB iPhone App

   with which Starling might eventually co-operate.

 

Please advise, considering I have installed on my Windows laptop QB Online Quick Start, which QB App version should I choose for my iPhone?

 

But first I will write to Starling.

 

Richard Davey

 

 

Appendix A

Long Url of page which hung:

 

https://static-fdpwidgets.intuitcdn.net/fdp/widgets/assets/oauth/v3/partnerAuthRedirectTarget.html?t...

 

work that one out, Starling!

 

Hedake
Level 3

Can I link from QuickBooks Simple Start to Starling Bank?

Problem Solved!

 

Yes, I can link from QuickBooks Simple Start to Starling Bank.

 

How?

By installing a QuickBooks mobile App.

Link to Starling from there.

Then the linked Starling account is visible in QuickBooks outside the mobile App.

For example, in QuickBooks Simple Start in a Windows-hosted browser.

 

Warning:

From QuickBooks Online in an Internet browser, other bank accounts linked fine, but Starling did not.

Starling currently needs to be linked from a QuickBooks mobile App.  

 

Do we now tag with "Accept as Solution"?

Fine by me!

 

Richard Davey

View solution in original post

Joesem M
QuickBooks Team

Can I link from QuickBooks Simple Start to Starling Bank?

Thanks for the quick reply, @Hedake.

 

I'm glad you were able to resolve the issue of linking QuickBooks to Starling Bank. Thank you for sharing the solution that works on your end.

 

Yes, you can click the Accepted Solution button. This would surely help others who might have the same problem as yours. 

Capture.PNG

Once everything is set up, after downloading your transactions, you can start categorising, adding, or matching them. When you're ready, you can do your regular bank reconciliation

Capture.PNG Capture.PNG

Also, you can check out this article to know more about the possible fix whenever you encounter a bank error: What to do if bank transactions won’t download or there's a bank error:

 

I'll be here if you need additional support in QuickBooks or if you need anything else. I'm always ready to help. Have a great day.

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