Hi Thomas, did you see any specific error messages when trying to upload your receipts on your Android device? In the meantime, we can do some troubleshooting steps to restore normal system functionality.
First, go to your phone’s Settings > Apps (varies by device)> QuickBooks app > Storage > Clear Data. This helps clear any temporary files that might be causing issues. You can also try uninstalling and reinstalling the app to ensure you have the latest version and a clean setup.
If the issue persists, I recommend contacting our Live Support team. So they can take a closer look at what's causing this behavior and provide appropriate guidance.
Feel free to leave a reply below if you have other questions or concerns.
