I'll walk you through the process of entering supplier credit in QuickBooks Online (QBO), Robbie.
To create a supplier credit:
- Click + New.
- Select Supplier credit.
- Choose your supplier in the Supplier ▼ dropdown.
- Enter the Category details or Item details depending on how you record purchases with this supplier.
You can visit this article for more detailed processes based on your situaton: Enter supplier credits and refunds in QuickBooks Online.
You'll want to track your suppliers' transactions. Refer to these articles:
I'll be around in case you need further assistance handling supplier credits. Simply tap the Reply button below, and I'll provide necessary information. Have a good one.