My main goal is to ensure you can work on your banking tasks seamlessly. I'm here to help you get around this disappearing dashboard account issue.
First, I recommend logging out and logging back into your QuickBooks Online (QBO). Doing so refreshes your account for the updates to take effect.
If the issue persists, I recommend accessing your QuickBooks Online account in a private or incognito mode. The search engine you're using consumes data to load web pages faster. However, too much of it causes problems that affect the views and performance of your account.
Accessing QBO via a private window helps us verify the issue since this doesn't save any data files. Here are the keyboard shortcuts:
- Ctrl + Shift + N for Google Chrome
- Ctrl + Shift + P for Mozilla Firefox & Microsoft Edge
- Command + Shift + N for Safari
Once logged in, go to the Banking page again. If it works, I suggest clearing the regular browser cache. It deletes all the data and optimizes its performance. Using supported ones also helps us determine if this is a browser-specific issue.
I'm always ready to help you if you need more help managing bank feeds with your QBO. Keep me in the loop by tagging me in your reply. Keep safe!
